General

How do I switch between ºF and ºC?
Tap on the gear icon in the upper right corner. That will take you to the settings menu — then tap on the ºF or the ºC.
Tue, Jan 30, 2018 at 8:10 PM
Do I need to keep the Range app open?
No. As long as the Range app is running in the background, it will continue recording the temperature and will send alerts when your food is ready. You'...
Tue, Jan 30, 2018 at 8:17 PM
How can I see Range's current temperature on my lock screen / Today view?
On your iOS device, from your lock screen, swipe right to get to the Today view. Or in any app, swipe down from the top of the screen to show your notificat...
Tue, Jan 30, 2018 at 8:30 PM
Where can I get a Range thermometer?
The Range app can't read food temperatures without our physical thermometer that connects to your iOS device. You can get a Range Dial thermometer from...
Wed, Aug 28, 2019 at 10:17 AM
Why isn't the temperature showing up? Why is the number gray and not changing?
Range needs the full volume and a good connection from your headphone jack to work reliably. Make sure Range is firmly plugged into your iOS device'...
Thu, Feb 1, 2018 at 1:07 PM
Can I text while using Range?
Of course! With a caveat: for the length of your text alert (generally a second or two), Range will stop producing data.
Thu, Feb 1, 2018 at 1:08 PM
Do I need to keep the Range app open?
As long as you keep the Range app running in the background, it will continue recording the temperature and will send alerts when your food is ready. You&#x...
Thu, Feb 1, 2018 at 2:57 PM
Can I talk on the phone when using Range?
Nope. If someone calls you when Range is plugged in, you'll still hear your ringtone, and Range will temporarily stop recording. If you don't answ...
Thu, Feb 1, 2018 at 2:58 PM
Will Range work with my case?
We designed it to work with many cases, but Range may not fit with larger cases like the Otterbox. Range's plug has a 2mm offset.  If you aren't u...
Thu, Feb 1, 2018 at 3:05 PM
How do I store Range?
Store Range away from knives and sharp objects that could cut the silicone handle or cable. We like to store our Ranges on the fridge. Just wrap the cable a...
Thu, Feb 1, 2018 at 3:16 PM